Delivery Services and Timescales

Our free delivery services apply to UK mainland addresses only. For delivery to locations outside mainland UK please contact our customer services team to confirm an additional price.

All delivery services are carried out Monday to Friday during standard working hours.
Please note only one delivery option below will be relevant to each product.

Free Express Next Day Delivery
Guaranteed next working day delivery service on orders placed before 1.00pm. Delivery drop off to property entrance only, no stair work. Somebody will need to be present at the time of delivery as a signature is required. If no one is present a card will be left with details on how to arrange a re-delivery.

Guaranteed morning or afternoon deliveries are available at an additional cost. Please contact our customer services team for a price.

Free Courier Delivery
Delivery takes place within 5 working days. Delivery drop off to property entrance only, the service doesn’t include bringing the delivery indoors. Somebody will need to be present at the time of delivery as a signature is required. If no one is present a card will be left with details on how to arrange a re-delivery.al cost. Please contact our customer services team for a price.

Free Kerbside Delivery
Delivery takes place within 3 – 5 working days. Delivery drop off to kerbside only. You will need to bring the unit into the property.

Free Delivery & Positioning
Delivery takes up to 5 working days. The carriage company will be in contact with you directly to arrange a convenient delivery date. The service includes delivery and positioning of the unit to a ground floor location (or other floors via a lift), maximum of 2 threshold steps. The unit will be unpacked and all packaging materials removed. Training will also be provided on how to operate the lock.

If you would like the unit situated on an upper or lower floor but there is no lift access please contact our customer services team for a price.

Free Installation
Delivery takes place within 5 – 15 working days. We will be in contact with you directly to arrange a convenient delivery date. The service includes delivery and bolt down by our professional safe engineers. It is free to a ground floor location (or other floors via a lift), maximum of 2 threshold steps. For delivery via stair work please contact sales who will confirm an additional price. Training will be provided on how to operate the lock.